Vigil transforms player surveillance from manual note-taking into structured intelligence — statistical analysis, integrity scoring, player profiles, and defensible reports in minutes. Built for land-based and online casino operations worldwide.
Casino surveillance teams observe thousands of player sessions. But without a structured system, patterns go undetected, reports are inconsistent, and escalation decisions are made on gut feel rather than evidence.
Every operator writes reports differently. No standard structure, no statistical validation, no audit trail.
A player visits 6 times over 3 months. Without a merged view, the emerging risk pattern is invisible.
When regulatory questions come, "the inspector had concerns" is not an adequate audit trail.
Purpose-built for land-based casino environments. Works offline. Deploys in minutes.
Structured questionnaires for Roulette, Blackjack, Baccarat, UTH, TCP, Casino Stud Poker, and Craps. Game-specific integrity checks built in by surveillance professionals.
Automatic SD check calculations with Z-score, confidence intervals, and EV analysis. Every session scored against mathematical expectations — not gut feel.
Every confirmed PASR is stored against a player profile. Longitudinal view across all sessions, all game types. First and last seen. Risk trajectory tracked over time.
Merge multiple same-game PASRs into a single pooled analysis. Recurring integrity flags automatically elevated as patterns. Trend lines per player.
Clean sessions complete in under 2 minutes. All questions default to positive. Integrity concerns expand only when flagged. One tap to clear an entire category.
Every confirmed report is locked with an operator assurance statement, timestamp, and unique reference. Corrections create versioned records. Full evidential integrity.
HIGH and CRITICAL reports trigger immediate in-app notifications to all licensed users and master admin. No risk falls through the cracks.
Every PASR — individual or merged — generates a clean, court-ready PDF with operator sign-off, recommendations, and full statistical breakdown.
Fully functional on casino floors with no internet connection. Data stored locally. Cloud sync and export queue when connectivity returns.
No training required. Operators complete their first PASR in minutes.
Choose the game type and enter the key session details — player ID, table, rounds, bet size, result.
Work through the structured questionnaire. Categories default to clear — expand only where concerns are identified.
Review the statistical analysis and risk score. Amend if needed with justification. Sign the assurance statement.
The confirmed report is locked, referenced, and stored in the player's intelligence profile. Instantly available for future comparison and merge.
Every PASR produces a risk level based on statistical deviation and integrity flags. Each level triggers specific, time-bounded actions.
All tiers include every game template, the full intelligence workflow, PDF export, and offline capability. Contact us for a tailored quote based on your team size and requirements.
Built by casino surveillance and compliance professionals with 50+ years of UK and international experience across land-based and online operations. Every question is operationally validated.
Data stored locally on your device. Configurable retention periods. Full right-to-erasure support for master admins.
Confirmed reports are immutable. Unique reference numbers. Operator sign-off embedded in every PDF. Defensible in any regulatory review.
No internet connection required on the casino floor. All data stored in IndexedDB. Syncs and exports when connectivity returns.
Request a live demo or ask about licensing for your team. We'll respond within one business day.
Or email us directly: bastion-ops@gmail.com